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Call Forward gives you
the freedom to have your
calls follow you.
Your calls will follow you anywhere you go
when you set up Call Forward. When people
dial your number, they will be redirected to
any other number you choose. So, go ahead.
Go to a friend’s house while you wait for
some calls.
To set up Call Forward:
.
Lift the receiver and dial
*
7
2
.
.
When you hear the dial tone, dial the 10-digit
number where you want your calls forwarded.
If you subscribe to Voicemail and want calls
forwarded to your Voicemail, dial
*
9
8
.
.
Once your call is answered, you will hear a
confirmation tone and you can hang up.
Call Forward is now in effect.
.
If the line is busy or no answer hang up.
Repeat the initial steps (
*
7
2
, wait
for normal dial tone and enter the same
forwarded to number), then hang up.
Call forward is enabled.
To cancel Call Forward:
.
Lift the receiver and dial
*
7
3
.
.
When you hear a series of beeps, this
indicates Call Forward has been cancelled.
.
You can only cancel Call Forward
from your own home phone or online
at phone.shaw.ca
While Call Forward is in effect:
.
You may still make calls from your phone.
.
Callers will receive a busy signal when the
number that your calls are forwarded
to is busy.
.
Calls that are unanswered at the forwarded
number will not route to your Voicemail.
.
Call Waiting is inoperable. You will not
receive a Call Waiting signal.
.
You will hear an announcement that “the
feature is already successfully activated”
if you try to set up Call Forward when it’s
already in operation.
*Note: Long Distance charges may
apply in regards to Call Forwarding.
Call Forward.
Call Waiting lets you answer
calls even when you’re on
the phone.
When you get a call while you’re already on
the line, Call Waiting allows you to answer it.
And if you have a caller ID-equipped phone,
you can see who’s calling while you’re on
the phone.
When you are on the phone and
someone else is calling you:
.
Press the flash or link button on your handset
to place your original caller on hold, and
switch to the second caller. If your phone does
not have one of these buttons, quickly press
and release the receiver-disconnect button.
.
You can now speak privately to caller two.
.
Press the flash or link button on your handset
(or quickly press and release the receiver-
disconnect button) to return to your
original caller.
To temporarily disable Call Waiting:
.
Lift the receiver and dial
*
7
0
.
Listen for two beeps.
.
Listen until no further beeps are heard
and make your call.
.
Call Waiting will be restored when
you hang up.
What happens when using Call Waiting:
.
If you are already on the phone, callers will
hear a normal ring instead of a busy signal. If
you have temporarily turned Call Waiting off,
the second caller will hear a busy signal or will
be routed to your Voicemail, if you subscribe
to Voicemail.
.
Waiting calls that are not answered will be
routed to Voicemail, if you subscribe to
Voicemail. You can find the telephone number
of the second call by using the Call Return
service. (See page 10 for more information.)
.
If you lose a call, hang up. The phone
will automatically ring and the call will be
re-established.
.
Call Waiting does not work when you are
using 3-Way Calling (see page 9 for more
information). Additional callers will be routed
to Voicemail, if you subscribe to Voicemail,
or will receive a busy signal.
Call Waiting.
(96 pages)
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